Refund policy

The customer has the right to withdraw from the contract within 14 calendar days without any motivation.

The products must be in the original packaging, in perfect condition and with the original labels will be returned. This must be done within 14 calendar days and is at the customer's own risk and expense.

Any damaged or incomplete product will not be refunded, will still be exchanged.

Any sums paid will be refunded to the customer within 14 days of receipt of the products, excluding shipping costs.

Also the inform customer Perlafine when he wants to invoke the right of withdrawal within 14 calendar days, via the mail address: info@perlafine.com. We will then send the steps to be followed by email.

Soldered items cannot be returned.